|When Can I Receive my items?|
|Ship To||Estimated Delivery Time||Shipping Cost|
|United States (ship to AS, FM, GU, MH, MP, PW, PR, VI, AK, HI may take longer)||5 -10 business days||Free|
|Canada||15-20 business days||Free|
|Australia , Japan , Singapore , Thailand , Korea||10-15 Business days||Free|
|Germany , France, United Kingdom, Italy, Spain, Netherlands, Belgium, Austria, Czech Republic, Poland, Sweden,Switzerland, Finland, Denmark, Ireland, Portugal, Luxembourg, Hungary, Slovakia||10~20 Business days||Free|
|Brazil ,Israel ,Russia||9~17 Business Days||Free|
|Except weekends and holidays. Hope you could understand a little possible delay.|
In most cases, products will be processed and shipped within 48 hours of receiving the order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
After your order has shipped, you will receive an "About Your Delivery Information" email with shipping details（Include: Tracking Number 、 shippingMethod 、 Tracking Link）!
At the same time, you can track your order information at this link https://www.hp-battery.com/admin/tracking.php,
We generally update the shipped information within 48 hours
Generally, orders cannot be changed once they have been placed. However, if you contact us immediately after placing the order, we will try our best to accommodate the change(s). If the order has already been shipped out, we can not make any changes.
Please contact our customer service department and indicate that you need a receipt/invoice. Then we will send you it by mail.