At hp-battery.com , we strive to deliver your order as quickly and safely as possible. We operate multiple warehouses worldwide (USA, Canada, France, Japan, and China) to ensure efficient delivery.
Order Processing: Orders are typically processed and shipped within 1-2 business days after payment confirmation.
Operating Days: Monday through Friday (excluding weekends and public holidays).
Address Accuracy: Please ensure your shipping address (including full name and phone number) is completely accurate. We are not responsible for delivery failures due to incorrect addresses.
We offer Local Warehouse Shipping (for faster delivery) and International Shipping (from our China warehouse).
| When Can I Receive my items? | ||
| Ship To | Estimated Delivery Time | Shipping Cost |
| United States (ship to AS, FM, GU, MH, MP, PW, PR, VI, AK, HI may take longer) | 5 -10 business days | Free |
| Canada ,Australia | 15-20 business days | Free |
| Germany(Deutschland) , France, United Kingdom, Italy(Italia), Spain(España), Netherlands(Nederland), Belgium, Austria(ଅଷ୍ଟ୍ରିଆ), Czech Republic(Česká republika), Poland(Polska), Sweden (Sverige),Switzerland, Finland(Suomi), Denmark, Ireland, Portugal, Luxembourg, Hungary(Magyarország), Slovakia(Slovensko) | 10~20 Business days | Free |
| Japan(日本) , Singapore （新加坡） , Thailand (ประเทศไทย), Korea （한국）,HongKong ,China(中国) | 3-7 Business days | Free |
| Brazil ,Israel ,Russia (Россия) | 9~17 Business Days | Free |
| Except weekends and holidays. Hope you could understand a little possible delay. | ||
After your order has shipped, you will receive an "About Your Delivery Information" email with shipping details (Include: Tracking Number 、 shippingMethod 、 Tracking Link)!
At the same time, you can track your order information at this link https://www.hp-battery.com/admin/tracking.php,
We generally update the shipped information within 48 hours
Responsibility: Import duties, taxes, and related customs fees are not included in the product price or shipping cost. These charges are the buyer's responsibility.
Customs Clearance: Delays caused by customs clearance in the destination country are beyond our control.
Need it faster? We can arrange expedited shipping (DHL, UPS, FedEx, TNT) upon request.
Note: Additional costs will apply and must be paid by the buyer.
Contact us before placing your order to get a quote.
Generally, orders cannot be changed once they have been placed. However, if you contact us immediately after placing the order, we will try our best to accommodate the change(s). If the order has already been shipped out, we can not make any changes.
Please contact our customer service department and indicate that you need a receipt/invoice. Then we will send you it by mail.
If you have questions about shipping or need to change your delivery method: Email: service@hp-battery.com WhatsApp / WeChat: (+86) 199 2657 0686
