Shopping cart

What payment method do you support?

Payment Information accepts credit cards online payment (Visa, Mastercard, JCB and America Express) via Useepay. If you want to pay via PayPal or other credit cards, you can contact us to provide PayPal invoice. secured by Godaddy SSL, all information we collect are secured.

Tips: It is normal if there is slight difference in charge than the one listed at check out. The bank will charge a certain amount of money as international transaction service fee.

Is payment safe?

Yes. Online payment by credit card uses SSL technology to keep your information safe. In addition, when you send a payment , the recipient won't receive sensitive financial information like your credit card or bank account number. In this way, you don't have to worry about paying people whom you don't know. Online payment by credit card is designed from the ground up to be a safer way to send money online. Your financial information won't be sold or exposed to any merchant or retailer.

Why was my credit card payment declined?

All payment processing is handled by an independent secure payment processor. HP-BATTERY is not given any payment information. Please verify the following and contact your credit card issuer if the problem persists.

  • * Incorrect billing information
  • * Insufficient funds
  • * Card has been reported as lost or stolen
  • * Card has expired
  • * Card has not been activated
  • * Card cannot be used to pay for goods/services in a Cardholder-Not-Present environment (online/over the internet)
  • * 3-D Secure (MasterCard SecureCode and Verified by Visa) has not been activated

Why is my payment status still pending?

You may notice pending charges on your credit card statement or online banking. A pending charge, also known as a "hold', is an approved transaction that your issuer has yet to post to your account balance. This may be because a merchant wants to check you have enough funds available or you made the transaction outside of your issuer's business hours..

Don't worry , your order has been successfully submitted, please do not place the order repeatly, the payment result will be sent to your email within 24 hours, Thank you !

What should I do if my payment fails?

If the order is “pending“ ,and you do not receive a successful payment email within 24 hours, it means that the order has failed, we may need your help to complete the order,please pay attention to your E-mail! Our Email :

In addition: You can pay with another credit card.

What currency do you support?

We accept US currency only.

We do not store your credit card details

Please note that we do NOT store credit/debit card numbers, billing information, nor do we share customer details with any 3rd parties.